Rem Assist
Expert teams. Built around your goals.

Remote Teams for Specialized Roles

A hyper-efficient outsourcing team, delivered in pods and
built to the exact shape of your operation.

Excellent
TrustpilotBased on 3 Reviews
ISO 9001/27001Certified
2-week cycleFully onboarded
24/7 coverageany timezone
Highest ranked agentsvetted every seat
Rem Assist

REM — It’s in the name

Our name reflects how we deliver impact. Every engagement is built around our REMOTE standard — so you get clarity, consistency, and results you can count on.

  • R

    Results-driven

    We focus on outcomes that move your business forward.

  • E

    Efficient

    Lean processes, smart systems, and zero idle time.

  • M

    Matching your culture

    We adopt your tone, your tools and your way of working.

  • O

    On target

    We stay focused on the goals that actually matter.

  • T

    Thoroughly excellent

    We hold ourselves to a high standard in every interaction.

  • E

    Every time

    You can count on consistent delivery, every time.

REMOTE by name. Remarkable by nature.That’s the Rem Assist promise.Book a Call
Our Leverage

One bench,
two kinds of depth.

Every seat — Pro or Expert — operates under ISO 9001 quality management and ISO 27001 information security.

A Rem Assist Pro agent working a support queue across two monitors

Pro

from$8/hr

Fully trained, fit for work from day one. They clear our core program and pick up any software you run — CRM, helpdesk, billing, or your in-house tools.

Any stackCore certifiedBest value per seat
A Rem Assist Expert agent working client-facing from a meeting room

Expert

from$11/hr

More years on the job and a far tougher assessment path. Experts arrive fluent in your motion and need the least direction.

Client-facingHighest-vetted seatOwns outcomes

Our dedicated tech-stack

GoHighLevel
HubSpot
LinkedIn Sales Navigator
Zendesk
Intercom
Slack
Zoom
Monday.com
QuickBooks
Zapier
n8n
Make.com
Apollo.io
ListKit
Cake Equity
Snowflake
Microsoft Teams
Instantly
Meetily
Claude
Calendly
Figma
How It Works

From consult to coverage
in four simple steps

Most clients go from first call to a fully onboarded pod inside two weeks — with a free trial before you commit.

01
Step 1

Free consultation

Tell us the services you need and expected interaction volume. Always free.

02
Step 2

Team design

We scope the personnel mix — generalists, specialists, or both — with pricing and terms.

03
Step 3

Pick your agents

Review profiles and run quick interviews — or leave selection to our experts.

04
Step 4

Monitored delivery

AI-assisted monitoring, hourly work logs, and daily email reports on every seat.

Start with a free consult No commitment. Free trial on every engagement. See the full process
Trusted Partners

Teams that run on
Rem Assist

No matter the industry, organizations trust our teams to take work off their plate and keep it moving — quietly, accurately, every day.

Tano Group
LocateNMove
Fix My Foundation
Mejia Auto
Sprint Real Estate
Two-minute fit finder

Find out what your pod should look like

Five questions. Each one comes with the context we’d normally walk you through on a call — so you leave knowing how this works, whether or not you book.

Certifications

Your peace of mind is our priority

Rem Assist maintains dual ISO certifications — quality and security are embedded into every task we perform, for every partnership.

CERTIFIEDACERTAISO27001CERTIFIEDACERTAISO9001
Help Center

Frequently Asked Questions

Still have questions? Chat with us.

We specialize in remote hires for:

Executive AssistantsBookkeepers / AP–AROperations AssociatesCustomer SupportSales (SDRs)Data Entry / ReportingMarketing Assistants

No problem. If none of the vetted candidates feel like a fit, you don’t pay anything. We’ll keep looking or part ways — no strings attached.

Most roles are filled within 7 to 21 days. Once you choose a candidate, they can typically start within a few business days.

No. You only pay if you hire. There are no upfront fees or hidden costs — zero risk until you find the right match.

Our team

Meet the minds
behind Rem Assist

Our work is powered by a team that values quality, creativity, and collaboration in everything we do.

Johnathan Zemene

Johnathan Zemene

Chief Executive Officer

Driving the strategic vision and architecting the future of our organization.

Minassie Sora

Minassie Sora

Chief Operations Officer

Leading operational efficiency across borders to deliver consistent business results.

Yonas Berisa

Yonas Berisa

Chief Design Officer

Leading the visual direction and crafting beautiful interface experiences.

Bezamariam Demeke

Bezamariam Demeke

HR Manager

Cultivating a high-performance culture and empowering the people who drive the vision.

Yismaw Mulaw

Yismaw Mulaw

IT Admin / Cyber-Specialist

Defending the digital frontier and ensuring the integrity of every byte.

Kalkidan Yilkal T.

Kalkidan Yilkal T.

Business Process Manager

Unlocking operational potential and engineering sustainable growth pathways.

Mikiyas Hailegebreal

Mikiyas Hailegebreal

Automation Engineer

Automating the workflows and integrations that keep our delivery fast, consistent, and audit-ready.

Solomon Tadesse

Solomon Tadesse

Full Stack Developer

Building and shipping the tools and platforms that power the Rem Assist experience end to end.

Ermias Lemma

Ermias Lemma

BDR Lead

Turning outreach and discovery into measurable pipeline growth and qualified meetings.